PREPARATION TIME 

Q: How long would it take for my order to be shipped?

A: Thank you for your order. Our estimated preparation time is usually 3 to 5 business days, but during sales events the delay can be longer than usual because of the higher volume of orders to process. 

Orders are prepared between 9:00 and 17:00 from Monday to Friday during business days. Orders are NOT prepared during the weekend or holidays. 

We will notify you when it has been shipped. Thank you for understanding.

  

PRE-ORDERS (valid for all orders)

 

Q: What happens when you order a pre-order item?

A: If your order contains an item that is marked as Pre-order, the total order will be shipped only when this item will become in stock.

 

SHIPPING COST 

Orders over 75$ ship for FREE (continental USA)

Orders under 75$ ship at a fixed cost (rates are available at checkout)

Orders shipping to US Islands & Territories have a flat shipping rate of 20 $

All orders are shipped with FEDEX with tracking number.

The average estimated time of delivery ranges from 2 to 5 business days to continental US.

   

** Surcharge and exceptions may apply on certain items in remote locations or with heavy weight or considered as hazardous goods by carriers.